FAQs
Frequently Asked Questions.
We offer personalised nutrition consultations for general health, weight management, women’s health, gut health, diabetes, aged care, paediatrics, NDIS, and more. We also provide menu reviews for aged care and hospital settings, as well as locum or contracting dietitian services for hospitals.
We offer in-person consultations across Melbourne and Geelong, and Telehealth (video) appointments to support you wherever you are — at home, at work, or even interstate.
At Nutrition Health & Wellbeing our mission is your optimal health. We care and would love to work with you to help you achieve your goals and improve your quality of life. Our expert advice, support and tailored lifestyle solutions will guide you to your own success.
A personal consultation with our Accredited Practising Dietitian will assist you in making informed decisions and in creating a customised plan that supports your individual quest for optimal health.
We provide an integrated counselling approach that thoroughly addresses and guides you through areas including:
- Balanced nutrition
- Sustainable dietary habits
- Adjusted behaviours with food
- Empowerment via choice of your own individual diet
- Exercise programs based on your personal preferences
We consider your specific needs and the lifestyle of every single client when designing our personalised solutions, as this guarantees the best opportunity for long term success.
We get this question a lot! We are Accredited Practising Dietitians, trained and educated certified professionals which means that information you will receive from us will be evidence based and tailored to you. Your nutritional education and plan will be specific to your medical and nutritional requirements.
There are a number of reasons why diets in the past have not worked:
• They are often unbalanced and do not meet your nutritional requirements so you are left feeling hungry, which can lead to over eating later on
• They may not fit in with your particular lifestyle
• They often set unrealistic standards and are not sustainable in the long term, despite being effective in the short term
• They may have required you to avoid certain food groups leaving you with the risk of developing vitamin and mineral deficiencies
• They often allow you to lose a significant amount of weight in the early stages, which then plateaus off causing you to lose motivation, reverting back to old habits.
Healthy living is a long journey, we will work with you to set realistic and achievable goals and provide you with the support to help you achieve those goals through individual eating and lifestyle plans. We will teach you to understand and read your own body, hunger and satiety cues as well as equip you with crucial skills that allow you to make educated food choices in the long run.
Your first session includes a comprehensive nutrition assessment where we take the time to understand you — your health goals, usual food intake, medical history, medications and supplements, allergies, physical activity, and other factors that may be influencing your eating.
This session allows us to build a clear picture of your needs and begin developing an individualised and supportive approach to nutrition that aligns with your goals, preferences, and current capacity.
At Nutrition Health & Wellbeing, we follow a two-step approach:
1. Nutritional Assessment and Analysis
- Review of current dietary intake and nutrition patterns
- Medical history and physical activity review
- Assessment of macronutrient and micronutrient needs
- Identification of dietary, behavioural, and lifestyle factors that may be impacting food intake, including potential intolerances or barriers to eating
2. Personalised Nutrition Support
- Collaborative goal-setting and development of a practical action plan
- Education and tools to support sustainable, health-promoting habits
- Guidance through nutrition myths and conflicting information
- Where appropriate, development of individualised nutrition or eating guidance, tailored to your goals, preferences, and clinical needs.
- Ongoing motivation, support, and review to help maintain progress over time
Please note: The type and timing of nutrition recommendations — including whether structured eating or meal guidance is appropriate — will vary depending on individual goals, health needs, and presentation. (Please note: depending on the level of complexity, meal guides may incur an additional fee)
We’re here to provide compassionate, evidence-based nutrition support, tailored to what is most helpful and appropriate for you.
An initial Private consultation takes between 45-60minutes, which includes a comprehensive nutrition assessment and analysis of your current nutritional intake, medical, social and physical activity.
An initial EPC or care plan consultation takes between 20-30 minutes, unless an extended appointment is requested.
Your assessment will then be followed by education, goal setting, and a customised eating plan to get you started. Future appointments or reviews are scheduled for 30 minutes.
Yes, you’re welcome to bring someone to your appointment if it makes you more comfortable or helps with communication.
Any recent test results, referrals, a list of medications/supplements, and your care plan if you have one.
You do not need a doctor’s referral to see one of our Accredited Practising Dietitians. However, some clients are eligible for a Government funded Health Care Plan (Chronic Disease Management (CDM) formally known as an EPC). You can ask your GP if you are eligible.
For clients referred under a GP Management Plan, initial sessions focus on comprehensive assessment, goal-setting, and clinically appropriate nutrition support. More structured eating or meal guidance may be developed over time where appropriate (Please note: depending on the level of complexity, meal guides may incur an additional fee)
Not always. Our approach is individualised and collaborative. Some clients benefit from structured eating or meal guidance early, while others require a more gradual and supportive approach. The type and timing of any eating or meal guidance will depend on your goals, health needs, and what is clinically appropriate. Your dietitian will discuss options with you during your appointment.
Yes, depending on your level of cover you may be entitled for a rebate from your private health fund. Speak to your health fund about your eligible rebate.
The number of visits you require will depend on various reasons; including, the reason for your visit or how much monitoring and level of assistance you require. Your dietitian will discuss the frequency of visits required with you to ensure you get the most out of your sessions. with us.
Should you wish to cancel your appointment, please call 03 9331 0367 or send an email to [email protected] no less than 48 hours before the scheduled appointment as a courtesy to enable other people on the waiting list or requiring urgent treatment to take your time slot.
If 48 hours notice is not provided a cancellation fee will be charged.
If a failure to attend occurs, full fee of consultation will be charged unless under special circumstances, consideration will be given and this charge may be waived.
We accept card payments only. We request payment be made at the conclusion of your consultation.
At Nutrition Health & Wellbeing, we always eager to hear from you and how we can further improve our services. You can find our feedback form here.