FAQ

What does Nutrition Health & Wellbeing specialise in?

Your Nutrition Health and Wellbeing dietitians specialise in a variety of areas, including but not limited to weight management, women’s health and fertility, gastrointestinal health (including IBS), food allergies and intolerances, chronic disease and chronic disease risk management including nutrition for diabetes and cardiovascular disease, as well as disordered eating and optimisation of vegan and vegetarian diets.

Unsure if we can help you? Call us on 1800 313 800 to find out more.

How long does an initial consultation take?

An Private initial consultation with us takes between 45-60 minutes, which includes a thorough nutrition assessment and analysis of your current nutritional intake, medical, social and physical activity. Your assessment will then be  followed by education, goal setting, and a customised eating plan to get you started. Future appointments or reviews are scheduled for 30 minutes.

EPC consultations will range from 30-45min.

How many visits will I need?

The number of visits you require will depend on various reasons; including, the reason for your visit or how much monitoring and level of assistance you require. Your dietitian will discuss the frequency of visits required with you to ensure you get the most out of your sessions with us. We may advise weekly or fortnightly visits initially, then extend the time between visits as you require less monitoring and become more confident.

Do I need a doctors referral for an appointment with the dietitian?

You do not need a doctor’s referral to see one of our Accredited Practising Dietitians. However, some clients are eligible for up to 5 visits a year, which is subsidised by Medicare, under a Government funded Health Care Plan (Enhanced Primary Care Plan). You can ask your GP if you are eligible.

Can I get a rebate from my private health fund?

Yes, depending on your level of cover you may be entitled for a rebate from your private health fund. Speak to your health fund about your eligible rebate.

Do you provide me with an eating plan?

We will provide you with an eating plan at your initial consultation, track your progress and fine-tune this as your needs change. We will do our best to provide you with support and the structure to help you achieve your dietary goals.

I have tried so many diets in the past, how will your service be different?

We get this question a lot!

There are a number of reasons why diets in the past have not worked:

  • They are often unbalanced and do not meet your nutritional requirements so you are left feeling hungry, which can lead to over eating later on
  • They may not fit in with your particular lifestyle
  • They often set unrealistic standards and are not sustainable in the long term, despite being effective in the short term
  • They may have required you to avoid certain food groups leaving you with the risk of developing vitamin and mineral deficiencies
  • They often allow you to lose a significant amount of weight in the early stages, which then plateaus off causing you to lose motivation, reverting back to old habits.

Healthy living is a long journey, we will work with you to set realistic and achievable goals and provide you with the support to help you achieve those goals through individual eating and lifestyle plans. We will teach you to understand and read your own body, hunger and satiety cues as well as equip you with crucial skills that allow you to make educated food choices in the long run.

Make an appointment with one of our experienced Dietitians today!

What happens if I cancel or fail to attend my appointment?

We have a 24-hour cancellation notice policy. A charge may be incurred if 24-hour notice for cancellations is not provided. If cancellation or failure to attend occurs under special circumstances, consideration will be given and this charge may be waived.